Help shape the future of the GGL certification scheme

Your experience and insights help us continuously improve the GGL certification scheme.

GGL welcomes feedback from Certification Bodies, Participants, accreditation bodies, industry representatives and other stakeholders. By sharing your comments, suggestions or practical experiences, you contribute to the ongoing development of certification standards that are both rigorous and practical to implement.

Why your feedback matters

Continuous improvement through collaboration

The GGL certification scheme is continually reviewed to ensure it remains relevant, practical and effective.

Stakeholder feedback helps us to:

  • improve the clarity and consistency of GGL requirements;
  • identify opportunities for continuous improvement;
  • respond to regulatory and market developments;
  • support consistent implementation across the supply chain; and
  • maintain confidence in the GGL certification scheme.

Constructive feedback plays an important role in helping GGL develop and maintain strict yet practical certification standards for sustainable biomass.

Who can provide feedback?

We welcome input from all stakeholders

Feedback may be submitted by anyone with an interest in the GGL certification scheme, including:

  • Certification Bodies
  • Participants
  • National Accreditation Bodies
  • Biomass producers and suppliers
  • Energy producers
  • Industry associations
  • Government authorities
  • Non-governmental organisations
  • Other interested stakeholders

We value a broad range of perspectives to support balanced and well-informed scheme development.

What kind of feedback can you submit?

Share your ideas and experiences

We welcome feedback on topics such as:

  • GGL Regulations and Standards
  • Modular Instructions and Guidance Documents
  • Scheme implementation
  • Audit and certification processes
  • GGLedger functionality
  • User guidance and documentation
  • Opportunities for improvement
  • General comments on the operation of the scheme

If your concern relates to a formal dispute or misconduct, please use the Appeals & Complaints or Whistleblowing procedures, where appropriate.

How we use your feedback

Every contribution is considered

All feedback received is reviewed by the GGL Foundation.

Depending on its nature, feedback may:

  • inform future revisions of GGL documentation;
  • contribute to stakeholder consultations;
  • support clarification of existing requirements;
  • improve guidance materials or digital tools; or
  • help identify emerging issues affecting the certification scheme.

While individual suggestions may not always result in immediate changes, every submission contributes to the ongoing evaluation of the scheme.

Submit your feedback

Share your comments

Use the online form to submit your feedback or suggestions.

To help us understand your comments, please include:

  • the document, process or topic concerned;
  • a clear description of your feedback;
  • supporting information, where applicable; and
  • your contact details if you would like us to follow up.
Feedback form

Send us your feedback

Goes straight to the Foundation. Reply within 10 working days.

Related resources

Learn more about the GGL certification scheme

You may also find the following resources helpful:

Contact

Questions?

If you have questions about providing feedback or participating in stakeholder consultations, please contact the GGL team.